Privacy Policy

Asilo Nido Pte Ltd (UEN: 202312419Z)

Effective date: 27th December 2025

Last updated: 27th December 2025

This Privacy Policy explains how Asilo Nido Pte Ltd (“asilo”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA).

This policy applies to all personal data collected through asilo.com.sg, our programmes, services, events, retreats, workshops, mailing lists, and communications.

1. About Us

Legal Entity: Asilo Nido Pte Ltd
UEN: 202312419Z
Website: https://www.asilo.com.sg
Contact Email (Data Protection): hello@asilo.com.sg

If you have any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us at the email above.

2. Personal Data We Collect

We may collect personal data in the following ways:

a. Personal Data You Provide

This includes, where applicable:

• Name

• Email address

• Phone number

• Country of residence

• Messages and enquiries sent via forms, email, social media, or messaging platforms

• Booking and registration details for coaching, workshops, circles, events, or retreats

• Billing and payment-related information

• Emergency contact details (for retreats or in-person programmes)

• Dietary requirements, allergies, or accessibility needs (only where relevant)

• Testimonials, feedback, or reflections you voluntarily share

b. Personal Data Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited, time spent on pages, and referral sources

• Cookie and tracking data (see Section 9)

3. Purposes for Collection, Use, and Disclosure

We collect, use, and disclose personal data for purposes that are reasonable and appropriate, including:

1. Responding to enquiries and communications

2. Providing coaching, facilitation, workshops, retreats, and related services

3. Managing registrations, bookings, and participant communications

4. Processing payments, invoices, and refunds

5. Sending updates, newsletters, or information you have requested

6. Administering events and retreats, including logistics and participant safety

7. Improving our website, offerings, and user experience

8. Conducting analytics, research, and service improvements

9. Complying with legal, regulatory, or contractual obligations

We will not use your personal data for new purposes without notifying you and obtaining your consent where required by law.

4. Consent

By providing your personal data to us, you consent to its collection, use, and disclosure for the purposes stated in this Privacy Policy.

You may withdraw your consent at any time by contacting us at hello@asilo.com.sg.
Please note that withdrawing consent may affect our ability to provide certain services to you, and we will inform you of any consequences before proceeding.

5. Disclosure of Personal Data

We do not sell your personal data.

We may disclose personal data to trusted third parties strictly for operational purposes, including:

• Mailchimp – email communications and newsletters

• Stripe – payment processing

• Calendly – scheduling and appointment bookings

• Google Forms – form submissions and registrations

• Google Analytics – website analytics and performance tracking

• Meta Pixel – advertising performance measurement

• Instagram and Facebook – communication, engagement, and marketing

We may also disclose personal data to:

• Event or retreat partners (venues, facilitators, logistics providers), where necessary

• Professional advisers (legal, accounting, compliance)

• Public authorities, where required by law

All third parties are required to handle personal data in a manner consistent with this policy.

6. Access and Correction Requests

You have the right to:

• Request access to the personal data we hold about you

• Request information on how your personal data has been used or disclosed

• Request correction of inaccurate or incomplete personal data

Requests should be made in writing to hello@asilo.com.sg.
We will respond within a reasonable timeframe and may charge a reasonable administrative fee where permitted under the PDPA.

7. Accuracy of Personal Data

We take reasonable steps to ensure that personal data in our possession is accurate and complete.
Please inform us if your personal details change so we can keep our records updated.

8. Protection, Retention, and Disposal

a. Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, or loss.

b. Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymised.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and improve website functionality

• Analyse website traffic and user behaviour

• Measure marketing effectiveness

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

10. Marketing Communications and Do Not Call Provisions

If we send marketing messages to Singapore telephone numbers, we comply with the Do Not Call (DNC) Registry provisions under the PDPA.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails, or

• Emailing hello@asilo.com.sg

11. Overseas Transfer of Personal Data

Where personal data is transferred outside Singapore (for example, through the use of cloud-based tools or service providers), we take reasonable steps to ensure that the recipient provides a level of protection comparable to that required under the PDPA.

12. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal data.

13. Children and Young Persons

Our services are primarily intended for adults. If personal data of a child is collected for a specific programme, it will be handled appropriately and only where relevant to the service being provided.

If you believe a child has provided personal data to us without appropriate consent, please contact us.

14. Data Breach Management

In the event of a data breach, we will assess the situation and take appropriate steps in accordance with Singapore PDPA requirements, including notification where required.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on asilo.com.sg, along with the updated “Last updated” date.